general terms and conditions

Terms and Conditions (T&C) for the Use of the Online Appointment Booking Platform

1. Scope

These Terms and Conditions (T&C) govern the contractual relationship between Booqer UG (haftungsbeschränkt) (hereinafter referred to as "Provider") and users (hereinafter referred to as "Customers" or "Service Providers") of the online appointment booking platform (hereinafter referred to as "Platform"). By registering and using the Platform, users agree to these T&C.

2. Services of the Platform

(1) The Platform allows customers to book appointments with registered service providers. (2) The Platform only acts as an intermediary between customers and service providers and is not itself a provider of the offered services. (3) The use of the Platform may require registration. (4) The Provider reserves the right to modify the Platform or discontinue its operation at any time.

3. Registration and User Account

(1) The use of the Platform requires registration. (2) Users are obliged to provide truthful information and to keep their login credentials confidential. (3) The Provider may suspend or delete user accounts in case of violations of the T&C.

4. Conclusion of Contract between Customers and Service Providers

(1) Booking an appointment constitutes an offer by the customer to the service provider. The contract is only concluded upon acceptance by the service provider. (2) The contract execution is solely between the customer and the service provider. (3) The Provider is not liable for the provision or quality of the services.

5. Cancellation and Rescheduling

(1) Cancellation and rescheduling policies are determined by the respective service provider. (2) The Platform may allow service providers to set and automatically enforce their own cancellation policies.

6. Pricing and Payment Processing

(1) The use of the Platform may be subject to charges. (2) Payment for booked services is handled between the customer and the service provider. (3) If the Platform offers payment processing, this is carried out via a third-party provider.

7. Liability of the Provider

(1) The Provider is only liable for intent and gross negligence. (2) Liability for technical disruptions or unavailability of the Platform is excluded. (3) The Provider is not liable for any damages arising from the use of the services.

8. Data Protection

(1) The processing of personal data is carried out in accordance with the privacy policy. (2) Users have the right to access, correct, and delete their data.

9. Final Provisions

(1) The law of the Federal Republic of Germany applies. (2) If any provision of these T&C is invalid, the remaining provisions remain unaffected. (3) The place of jurisdiction, insofar as legally permissible, is the Provider's registered office.